Over the past few months, I have made it a personal challenge to help as many of you as possible in making your HP Touchpad live up to its potential. In a perfect world, I would always have an answer to your questions, but there will always be one thing that will stand in my way…
If I can’t duplicate your issue, I can’t find a solution.
This has continuously been a burden for me, especially with those of you who have charging issues. I personally own two HP Touchpads, and neither one of them have EVER had any form of charging issues.
Last week, a co-worker presented me with a Touchpad that would not charge. Any attempt to charge from ANY cable setup would result in…. nothing. Hard reset did nothing. It was officially dead. I was excited, as twisted as that might seem, to have this opportunity to troubleshoot this issue.
I WAS able to revive this Touchpad! The solution was the Touchstone. Even though the Touchpad would not take a charge from ANY cable, it still sucked up all the juice it needed from the Touchstone. After a 50% charge from the Touchstone, the Touchpad was able to receive the remaining charge it needed from a cable. I have checked with my co-worker, and he has been consistently successful in charging his Touchpad using his normal cable since I introduced it to my Touchstone.
But what happened? Is this an indication that there is a hardware problem? Or is this somehow software related? I do not have an answer for this question. All I know, is that a Touchstone has the capability to revive a dead HP Touchpad that refuses to charge from a cable.
I hope this info helps those of you with this problem.
If you are looking for a resource to purchase a Touchstone, look here.